Cookie Policy

Last updated: August 2024

This Cookie Policy explains how JF Law, trading as Criminal Injury Compensation Helpline, uses cookies and similar technologies on our website https://www.criminalinjurycompensationhelpline.org.uk/ (the “Website”). It outlines what cookies are, why we use them, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or other electronic devices) when you visit a website. They allow the website to recognise your device and store some information about your preferences or past actions. Cookies can be classified into:

  • Session Cookies: Temporary cookies that expire when you close your browser.
  • Persistent Cookies: Cookies that remain on your device for a set period or until manually deleted.
  • First-Party Cookies: Cookies set by the website you are visiting.
  • Third-Party Cookies: Cookies set by domains other than the website you are visiting (for example, for advertising or analytics purposes).

2. How We Use Cookies

We use cookies to enhance your experience on our Website, improve its performance, and gather information about your use of the site. These cookies enable us to:

  • Ensure the Website functions correctly: Some cookies are essential to the operation of our Website.
  • Enhance user experience: Cookies allow us to remember your preferences, such as language or region, to provide a more personalised experience.
  • Analyse and improve performance: We use cookies to understand how visitors interact with our Website, monitor traffic, and make improvements.
  • Marketing and advertising: Cookies help us tailor advertisements to your interests and measure their effectiveness.

3. Types of Cookies We Use

3.1. Essential Cookies

These cookies are necessary for the Website to function and cannot be switched off. They are usually set in response to actions made by you, such as setting privacy preferences, logging in, or filling out forms.

3.2. Performance and Analytics Cookies

Performance and analytics cookies collect aggregated and anonymous data about how visitors use our Website. This helps us to monitor and improve our Website’s performance. These cookies do not identify individuals and are only used for statistical purposes.

3.3. Functionality Cookies

Functionality cookies enable the Website to provide enhanced functionality and personalisation by remembering your preferences and settings.

3.4. Advertising and Targeting Cookies

These cookies are used to deliver ads that are more relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of marketing campaigns.

3.5. Third-Party Cookies

Our Website may use third-party cookies from services like Google Analytics, which help us analyse and understand how visitors use the Website. These third-party cookies are set by external domains, and their usage is governed by the privacy policies of those third parties.

4. Managing Cookies

You can manage or disable cookies at any time by adjusting the settings in your browser. Most web browsers allow control over cookies through the browser settings. However, please note that disabling cookies may affect your ability to use certain features of the Website.

To learn how to manage cookies on your browser, please visit the following links:

You can also opt out of tracking by Google Analytics by visiting Google Analytics Opt-out Browser Add-on.

5. Consent to Use of Cookies

By continuing to use our Website, you agree to our use of cookies as outlined in this Cookie Policy. You have the right to manage your cookie preferences at any time, and we encourage you to review your settings regularly.

6. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes to this Cookie Policy will be posted on this page with the “Last Updated” date at the top of the policy.

7. Contact Us

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us at:

JF Law
Authorised and regulated by the Solicitors Regulation Authority (SRA)
Email: info@criminalinjurycompensationhelpline.org.uk
Address: Champions Business Park, Birkenhead, CH49 0AB

By using our Website, you acknowledge that you have read and understood this Cookie Policy.