Effective Date: August 2024

Welcome to the Criminal Injury Compensation Helpline website, owned and operated by JF Law, a law firm authorised and regulated by the Solicitors Regulation Authority (SRA) in England and Wales. By accessing or using our website, https://www.criminalinjurycompensationhelpline.org.uk/ (the “Website”), you agree to comply with and be bound by these Terms of Use. If you do not agree to these Terms of Use, please refrain from using the Website.

1. Acceptance of Terms

By accessing or using the Website, you agree to be bound by these Terms of Use and any additional terms and conditions that may be referenced herein or otherwise communicated to you. These Terms of Use apply to all visitors, users, and others who access or use the Website (“Users”). If you do not agree to all the terms, you should not access or use the Website.

2. Legal Information

JF Law is authorised and regulated by the Solicitors Regulation Authority (SRA) in England and Wales. We provide legal services in compliance with the applicable regulatory standards and legal frameworks of England and Wales.

3. Website Content

All content on the Website, including text, images, graphics, logos, video, software, and other materials (collectively, “Content”), is for informational purposes only. The Content is not intended to constitute legal advice and should not be relied upon as such. For specific legal advice tailored to your situation, please contact a qualified solicitor from our team.

3.1. No Legal Advice

The information provided on the Website is intended for general informational purposes only and does not constitute legal advice. Use of the Website or communication with JF Law through the Website does not establish an attorney-client relationship. Any reliance on the information provided on this Website is solely at your own risk.

3.2. Intellectual Property Rights

All intellectual property rights in the Content, including copyright, trademarks, and other proprietary rights, are owned by JF Law or its licensors. You are granted a limited, non-exclusive, revocable license to view and use the Website and its Content for personal, non-commercial purposes only. Any other use, including reproduction, distribution, modification, or commercial exploitation, is strictly prohibited without prior written permission from JF Law.

4. User Conduct

When using the Website, you agree to:

• Use the Website only for lawful purposes and in a manner consistent with applicable laws and regulations.
• Not engage in any behaviour that could damage, disable, or impair the Website or interfere with any other party’s use of the Website.
• Not attempt to gain unauthorised access to any portion of the Website, other accounts, computer systems, or networks connected to the Website.
• Not use the Website to transmit unsolicited commercial communications (e.g., spam).

5. Third-Party Links and Services

The Website may contain links to third-party websites, services, or resources that are not owned or controlled by JF Law. These links are provided for your convenience and information only. JF Law does not endorse or assume responsibility for the content, privacy practices, or terms of use of any third-party sites or services.

You acknowledge and agree that JF Law shall not be responsible or liable for any damages or loss arising from your use of any third-party website or services.

6. Disclaimer of Warranties

The Website and its Content are provided on an “as is” and “as available” basis, without any warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. JF Law does not warrant that the Website will be available, error-free, secure, or that defects will be corrected.

JF Law does not guarantee the accuracy, completeness, or reliability of any Content on the Website. You acknowledge that your use of the Website and its Content is at your own risk.

7. Limitation of Liability

To the fullest extent permitted by law, JF Law, its partners, affiliates, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including, but not limited to, loss of profits, data, or other intangible losses arising from or in connection with:

• Your use or inability to use the Website;
• Any errors or inaccuracies in the Website’s Content;
• Any unauthorised access to or use of our servers and any personal information stored therein;
• Any interruption or cessation of transmission to or from the Website;
• Any viruses or harmful components that may be transmitted to or through the Website by any third party.

JF Law’s total liability to you for all claims arising out of or related to the Website shall not exceed the amount you paid, if any, to use the Website.

8. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which can be found here. By using the Website, you agree to the collection, use, and sharing of your information as described in our Privacy Policy.

9. Indemnification

You agree to indemnify, defend, and hold harmless JF Law, its affiliates, partners, officers, employees, and agents from any and all claims, liabilities, damages, costs, and expenses, including legal fees, arising out of or related to:

• Your use of the Website;
• Your violation of these Terms of Use;
• Your violation of any third-party rights, including intellectual property rights.

10. Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or related to these Terms of Use or your use of the Website will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Modifications to Terms of Use

JF Law reserves the right to modify, amend, or update these Terms of Use at any time without prior notice. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. Your continued use of the Website after the posting of any changes constitutes your acceptance of the modified Terms of Use. It is your responsibility to review these Terms of Use regularly.

12. Termination

We reserve the right to terminate or suspend your access to the Website, without prior notice, for any reason, including, but not limited to, your breach of these Terms of Use. Upon termination, your right to use the Website will immediately cease.

13. Contact Information

If you have any questions or concerns about these Terms of Use or the Website, please contact us at:

JF Law
Authorised and regulated by the Solicitors Regulation Authority (SRA)
Email: info@criminalinjurycompensationhelpline.org.uk
Address: Arrowe Brook Road, Wirral CH49 0AB

By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.